Michael: I have invited Barbara Allen, one of our oldest clients, to come in here, and meet with me, for a personal apology. The press wants a story, I will give them a story.
Jim: Oh, did the press ask for a story?
Michael: Here is your headline. "Scranton Area Paper Company, Dunder Mifflin, apologizes to valued client. Some companies still know how business is done." Okay? Battle stations everybody, let's go, go, go, go, go, go!