Not to tell you how to do your job, but you're doing that wrong. [pointing at pillows] I mean at least for him; I'm sure that there are many people that enjoy the pillow under the neck thing, but he has to have his head slightly tilted or else his sinuses clog and then it's, you know, well, lets just say, it gets ugly. Oh and the blanket [goes over to blankets] cannot touch his skin, sheet only. That's a huge, huge bugaboo for him.

Laura