When she was a little girl, the power went out all around the world, and never turned back on. After, she and her father Ben, mother, Rachel, and brother, Danny, moved to Chicago.
Charlie: Why did Monroe want my Dad? Why does he want you? Miles: Monroe thinks your dad knew something, something important, and he thinks your Dad told me so I must know it too. Charlie: What? Miles: Why the lights went out maybe how to turn them back on.