Dina (Lauren Ash) talks to Glenn about raising the store's customer satisfaction ratings.

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Photo Credit:
Chris Haston/NBC
Show:
Superstore
Network:
NBC
Episode:
Superstore Season 6 Episode 12: "Customer Satisfaction"
Related Photos:
Superstore Photos, NBC Photos, Superstore Season 6 Episode 12 Photos
Location:
Los Angeles, CA, US
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Superstore Season 6 Episode 12 Quotes

Jeff: Well, Zephra's looking at the scores and the comments, so it's important that you get positive feedback, especially this store.
Dina: What's that supposed to mean?
Jeff: There's been some chatter that 1217 is a “problem child” store.
Glenn: What?!
Jeff: I mean, you did damage the store's servers, there's the raccoon infestation, there's Carol's lawsuit, not to mention the multiple attempts at unionizing --
Dina: Well, yeah, of course, it's gonna sound bad when you just rattle them off in a row like that! But if you intersperse them with good things we've done, or just, you know, random trivia.

Nobody bothers with the surveys. People only use receipts to spit out gum and for murder alibis.

Dina