Ryan: OK, what's up?
Michael: Yeah, kay. I was just... After the presentation, just wanted to make sure, that vis-a-vis, that everything in the office is business as usual?
Ryan: Well it is business, but not as usual.
Michael: Yeah, I know I understand... we're making great strides and we're updating, but business as usual, no?
Ryan: No. We're throwing out the entire playbook, we're starting from scratch, we're implementing a brand new system.
Michael: Good, so, we're on the same page?
Ryan: No. We're not. Michael, I know exactly how much time and man power are wasted in this branch. This company is getting younger, faster, more efficient. You need to prepare yourself