Karen: I wonder if you've ever considered how exhausting it is to be your boss. All your wonderful ideas, they come with such chaos, every single one. It's funny, the thing you're best at is the part of my job I hate the most. You ignore reality.
Max: That's not fair.
Karen: Says the man who just sent 70,000 milligrams of oxy out into the street via bike messenger. I know it seems like a good idea. It may even be a great idea, but it's my job to deal with the reality of your idea. In this case criminal reality. Optics matter. 
Max: Patients matter.