Owen and Cristina's relationship may be beyond repair after his latest coping technique left her livid and saddened.
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Meredith Grey hears Richard's apology and finally, the wall around her emotions cracks a little. She'll be better for this.
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Richard finally owns the mistakes of his past in "No Good at Saying Sorry."
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Richard and Meredith in an emotional scene from "No Good at Saying Sorry." He finally owned up for letting himself off the hook years ago.
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Meredith, that is. Older sister of Lexie, daughter of Thatcher, fiancee of Derek, and heroine of our favorite show.
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Alex introduces Izzie to a special visitor - her mom - in "No Good at Saying Sorry," from the fifth season of Grey's Anatomy.
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A young patient and her mom look for help in a strange situation in "No Good at Saying Sorry," from the fifth season of Grey's Anatomy.
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Jeff Perry as Thatcher Grey, father of Meredith and Lexie, in "No Good at Saying Sorry," from the fifth season of Grey's Anatomy.
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Grey's Anatomy Season 5 Episode 21 Quotes

Alex: Chicken.
George: Good chicken.
Meredith, Cristina: It's chicken.
Izzie: I know it's chicken! I wanna know what it tastes like.
Alex: Tastes like chicken.
Izzie: I'm having surgery today.
Bailey: Maybe, if the meds are strong.
Izzie: I am maybe having surgery today, and as such I cannot taste the chicken for myself. So I really need you guys to tell me what it tastes like. I need to nail down this dinner, so I can announce it on Meredith and Derek's wedding website.
Meredith: There's a website?
Izzie: So, can you please be a little more articulate than just chicken?

[narrating] Remember when we were little, and we would accidentally bite a kid on the playground? Our teachers would go "Say you're sorry." And we would say it, but we wouldn't mean it. Because the stupid kid we bit, totally deserved it. But, as we get older, making amends isn't so simple. After the playground days are over, you can't just say it. You have to mean it. Of course, when you become a doctor, sorry is not a happy word. It either means you're dieing and I can't help. Or, it means this is really gonna hurt.

Meredith