When you watch NCIS Season 14 Episode 20 online, Admiral Clifford Chase is appalled when his personal laptop is infected with a particularly vicious piece of malware that locks up his computer and demands a ransom to unlock. He approaches Agent McGee for assistance, only to have McGee inform him that it would be easier to just pay the ransom. Unwilling to back down, Chase intenionally infects McGee's phone with the ransomware in order to motivate McGee to help him. The ransomware, naturally, instantly spreads to the rest of the team's phones. The team must now track down the source of the virus and attempt to figure out a way to counteract it. They turn to outside sources for additional help and information about this particular type of malware, leading them to unexpected discoveries. Meanwhile, Quinn takes some personal time off when her mother gives her an emergency phone call summoning her home. Though everything seems all right at first, Quinn eventually realizes that her mother's situation is actually a lot more serious than she thought at first. What will she do when she discovers the extent of the problem? And will the team actually manage to defeat the ransomware before it's too late? Find out when you watch NCIS Season 14 episode 20 online!