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[narrating] "As doctors, as friends, as human beings, we all try to do the best we can. But the world is full of unexpected twists and turns. Just when youâ€™ve gotten the lay of the land, the ground underneath you shifts. It knocks you off your feet. If youre lucky, you end up with nothing more than a flesh wound, something a band-aid will cover. But some wounds are deeper than they first appear, and require more than just a quick fix. With some wounds, you have to rip of the band-aid, let them breathe and give them time to heal."MEREDITH