Emma: Lu, there's no excuse for what happened to you out there, and it happened on my watch. But I can promise you this: you will never receive an unwanted look or word from the crew again. Look, I don't know what to say here, except I'm so sorry about Mei. I don't... I don't know the first thing about your relationship, and it's none of my business. But I do know what it feels like to be apart from the people you care about. How you live and die with every phone call. And if... suddenly, those calls were taken away... Lu, I can't even imagine. I didn't know Mei terribly well, but she was the best CAPCOM I ever worked with. And it may sound silly, but I was always so impressed with her English. She speaks it better than most Americans. You speak it well too.