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On this episode of Supernatural…
Kevin reveals the next trial for Sam to complete: Travel to hell, rescue a soul, and send it to heaven.
After interrogating a crossroads demon on how to get into Hell, Sam and Dean learn of rogue reapers that help move souls between Heaven and Hell.
They find the reaper who put Bobby in Hell, and he agrees to help by taking Sam to Purgatory where there is a backdoor to Hell.
Sam finds and rescues Bobby, but Crowley kills their ticket out.
Dean calls on Benny to help save his brother, who sacrifices himself to rescue Sam.
Naomi intervenes against Crowley, and Sam is able to send Bobby's soul to Heaven.
Crowley finds Kevin and begins torturing him.
Sam and Dean think Kevin has gone AWOL.